Traditional Feedback Is Broken - We’ve Fixed It!

This is The One Question Every Business
MUST Be Able To Answer Today

How Happy Do Your
Customers & Employees
Feel About Your Business?

Because When You Know - You Will Grow

We’ve Created The Only System In The World
That Answers The One Question In Real-Time

And Aligns Everyone Around Improving Your
New Customer & Employee Happiness Scores

Want To Know The Score In Your Business?

Ask The One Question
Reasons why business owners need to use The One Question

To align your whole team behind improving happiness, we’ve created two revolutionary scores that will become the heartbeat of your business:

Score-Wheel-Generic
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The Customer Happiness Score®

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The Employee Happiness Score®

These scores gamify happiness and give your entire team a single number and goal to get behind, helping you to set targets for your teams, monitor your progress, resolve issues and celebrate success together.

Experience it now

By measuring and managing customer and employee happiness, amazing things will happen in every area of your business.

Experience it now

By asking “How do you feel?” and following up with “Tell us more”, you will unlock key insight you need to grow. The power is in the simplicity

Customer feedback questions

Why only ask The One Question?

The platform asks people how they feel as a single question because it’s the most important thing that matters to your business. You need to know exactly how all your customers and employees feel to grow your business faster than ever.

Customer feedback software

5 emoji faces to unlock the silent majority

Tested over 5 years to get the highest possible response rate, 5 emoji faces delivered over email, tablet, QR code and NFC will get you twice the number of responses as NPS surveys and 20 times the response rate of some long-form surveys.

Customer feedback tool

Tell us more to get the invaluable insight

Once you’ve asked how the silent-majority feel, a simple “tell us more” tells you the all-important reasons why they feel that way. Combining high response rates with quantitative (how) and qualitative (why) data, you get the triangle of success.

Build relationships with customer and employee engagement software

Build relationships with the conversations platform

The real power of The One Question is not just measuring happiness; it’s acting on it. The conversations platform helps you close the feedback loop by entering into conversations with your customers and employees that build relationships and increase happiness.

By asking “How do you feel” and following up with “Tell us more”, you will unlock key insight you need to grow. The power is in the simplicity

Why ask The One Question?

Why only ask The One Question?

The platform asks people how they feel as a single question because it’s the most important thing that matters to your business. You need to know exactly how all your customers and employees feel to grow your business faster than ever.

5 Emoji Faces To Unlock The Silent Majority

5 emoji faces to unlock the silent majority

Tested over 5 years to get the highest possible response rate, 5 emoji faces delivered over email, tablet, QR code and NFC will get you twice the number of responses as NPS surveys and 20 times the response rate of some long-form surveys.

Tell Us More To Get The Invaluable Insight

Tell us more to get the invaluable insight

Once you’ve asked how the silent-majority feel, a simple “tell us more” tells you the all-important reasons why they feel that way. Combining high response rates with quantitative (how) and qualitative (why) data, you get the triangle of success.

Build Relationships With The Conversations Platform

Build relationships with the conversations platform

The real power of The One Question is not just measuring happiness; it’s acting on it. The conversations platform helps you close the feedback loop by entering into conversations with your customers and employees that build relationships and increase happiness.

We live and breathe this stuff, have a read!

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What is the Customer Happiness Score and why should you be measuring it?

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