Traditional Feedback Is Broken - We’ve Fixed It!
This is The One Question Every Business MUST Be Able To Answer Today
How Happy Do Your Customers & Employees Feel About Your Business?
Because When You Know - You Will Grow
We’ve Created The Only System In The World That Answers The One Question In Real-Time
And Aligns Everyone Around Improving Your New Customer & Employee Happiness Scores
Want To Know The Score In Your Business?
Ask The One Question
To align your whole team behind improving happiness, we’ve created two revolutionary scores that will become the heartbeat of your business:
The Customer Happiness Score®
The Employee Happiness Score®
These scores gamify happiness and give your entire team a single number and goal to get behind, helping you to set targets for your teams, monitor your progress, resolve issues and celebrate success together.
By measuring and managing customer and employee happiness, amazing things will happen in every area of your business.
By asking “How do you feel?” and following up with “Tell us more”, you will unlock key insight you need to grow. The power is in the simplicity
Why only ask The One Question?
The platform asks people how they feel as a single question because it’s the most important thing that matters to your business. You need to know exactly how all your customers and employees feel to grow your business faster than ever.
5 emoji faces to unlock the silent majority
Tested over 5 years to get the highest possible response rate, 5 emoji faces delivered over email, tablet, QR code and NFC will get you twice the number of responses as NPS surveys and 20 times the response rate of some long-form surveys.
Tell us more to get the invaluable insight
Once you’ve asked how the silent-majority feel, a simple “tell us more” tells you the all-important reasons why they feel that way. Combining high response rates with quantitative (how) and qualitative (why) data, you get the triangle of success.
Build relationships with the conversations platform
The real power of The One Question is not just measuring happiness; it’s acting on it. The conversations platform helps you close the feedback loop by entering into conversations with your customers and employees that build relationships and increase happiness.
By asking “How do you feel” and following up with “Tell us more”, you will unlock key insight you need to grow. The power is in the simplicity
Why only ask The One Question?
The platform asks people how they feel as a single question because it’s the most important thing that matters to your business. You need to know exactly how all your customers and employees feel to grow your business faster than ever.
5 emoji faces to unlock the silent majority
Tested over 5 years to get the highest possible response rate, 5 emoji faces delivered over email, tablet, QR code and NFC will get you twice the number of responses as NPS surveys and 20 times the response rate of some long-form surveys.
Tell us more to get the invaluable insight
Once you’ve asked how the silent-majority feel, a simple “tell us more” tells you the all-important reasons why they feel that way. Combining high response rates with quantitative (how) and qualitative (why) data, you get the triangle of success.
Build relationships with the conversations platform
The real power of The One Question is not just measuring happiness; it’s acting on it. The conversations platform helps you close the feedback loop by entering into conversations with your customers and employees that build relationships and increase happiness.