This article is a step-by-step guide which will show you how to edit a live email survey, in order to do this you need to be an Admin, Manager or a Supervisor.


You may want to edit a live email survey because your branding has changed or you could change your survey question.


Edit a live email survey


To edit a live email survey, you need to head over to the Surveys main page.


Click on the ‘Survey’s tab along the top panel.



Find the survey you wish to edit.


In the bottom right corner there’s a button with three dots on it – click on this.



A dropdown will appear with four options: ‘Insights’, ‘Recipients’, ‘Edit’ and ‘Send to more contacts’.


Click on ‘Edit’.



You’ll now be given the option to edit your email, app or landing page survey.


Click on ‘Email’.



In here, you can work your way through and edit your survey name, appearance and/or sender details.


You can use the blue arrows to move through each stage.



In order to save your changes click ‘Publish’.



Easy as that!


All changes that you make will appear in all future sends.