This article is a step-by-step guide showing you how to remove a device from an instance.


Remove a device


To remove a device that is no longer in use, head over to your chosen instance and click ‘Settings’ from the navigation panel.



On the left hand side, click ‘Devices’.



Here, you’ll see a list of all devices already connected with your account.


Find the device that you wish to remove and click on it.



You’ll now see more details for that device.


At the bottom, click ‘Remove’.



A pop up will appear to check that you want to remove the device. Click ‘Yes, remove it’.



Success! Your device has been removed.


You will no longer be able to survey your customers on it.