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What is The One Question?

Discover The One Question that matters most in business. By understanding this question, and how to answer it, you will unlock your business' potential.

9 Minute Read

What is the Customer Happiness Score and why should you be measuring it?

Discover why the Customer Happiness Score is the key to unlocking business growth. This simple score between 0-100 will be a game-changer for your business

8 Minute Read

NPS vs CHS: Which is right for my business?

NPS is used by lots of businesses to measure customer loyalty. But how does it compare to CHS, the world's only measure of customer happiness in real-time?

11 Minute Read

Customer Experience Trends You Need To Know About In 2020

With 2020 just around the corner, be sure to check out these Customer Experience trends you need to know about for the coming year.

5 Minute Read

What does having happy customers mean to your company?

Discover why making your customers happy should never be underestimated in business, and how you can encourage your customers to tell you how they feel.

3 Minute Read

7 reasons why customer feedback is completely broken

Customer feedback as we know it is dead. Discover the problems that have caused your response rates to be at an all-time low... and how you can fix them!

4 Minute Read

Boost your marketing ROI with emotional segmentation

Discover what emotional segmentation is, and how you can utilize it to improve your marketing results and increase your return on investment (ROI).

6 Minute Read

Food trends in 2020 to try in your restaurant

Spice up your customers' dining experience to make them happier than ever. Get ahead of the curve with these food trends that will take 2020 by storm.

4 Minute Read

5 restaurant marketing ideas to try in 2020

Want to get more customers in the new year? We have a few marketing ideas for you to try out in 2020 to help attract more customers to your business.

5 Minute Read

The best hotel marketing strategy you can implement

Marketing is changing fast, can your hotel keep up? Find out the best marketing strategies today and make sure your hotel isnt falling behind.

4 Minute Read

How to rapidly improve your company culture

Uniting your team will lead to happier employees, leading to better business results! Find out the best ways to make your team happier today!

4 Minute Read